Terms Conditions
These terms and conditions govern the use of the website pfotenwelts.com and the online shop offered there. The website is operated by pfotenwelts under the brand name Pfotenwelt . The project brief explicitly requires a separate terms and conditions page for the rules governing the use of the website and shop.
1. Provider
Email: [email protected]
According to the project brief, the company information should be used on the website exactly in this form.
2. Scope
These terms and conditions apply to the use of our website and to orders placed via the Pfotenwelt online shop.
By using our website, you also agree to the applicable data protection and cookie regulations.
3. Products and product information
Pfotenwelt offers products for dogs and their everyday lives. We strive to present product information, images, prices, and availability clearly and up-to-date on our website.
According to the project brief, the final product catalog with specific product names, descriptions, and prices will be provided separately. Therefore, these terms and conditions should be reviewed again after the final product range has been entered.
4. Prizes
The applicable prices are displayed directly on the respective product pages. Product prices must be clearly displayed and include the Euro symbol.
Any delivery costs or other additional costs will be displayed to the customer according to the information in the shop or during the ordering process.
Pfotenwelt is not allowed to advertise with “free” if shipping costs actually apply.
5. Order
Customers can select the desired products, add them to the shopping cart and order via the designated checkout process.
Only the information actually required to process the order will be collected. After successful order completion, an order confirmation page will be provided, and an automatic confirmation email will be sent.
6. Delivery and Shipping
Information about delivery times and shipping costs is provided in the online shop and on the respective product pages.
The project brief explicitly requires that shipping information, including delivery times and costs, be available on the product pages.
Specific delivery areas, shipping service providers, delivery times and shipping prices are not specified in this project letter and therefore should not be considered final conditions.
7. Cancellation, Return and Refund
Information regarding cancellation, returns and refunds is provided on the separate page Right of Withdrawal / Return & Refund Policy .
Product pages should contain a clearly visible link to this policy.
8. Availability
The current availability of a product should be displayed on the respective product page. The shop will specifically use the indicators “In Stock” / “Out of Stock” .
An order can only be placed within the scope of the products actually available and the conditions stated in the shop.
9. Use of the website
The website and its content may only be used for lawful purposes. Users may not use the website in a way that impairs its security, functionality, or availability.
The content of this website may not be misused or reproduced without appropriate authorization.
10. Customer reviews
Customer reviews can be provided on product pages. Where technically possible, reviews from actual buyers should be marked with a label such as “Verified Purchase” .
Pfotenwelt does not use fabricated testimonials or misleading customer statements. The project brief requires transparency regarding testimonials and exceptional results.
11. Data protection and cookies
Information about the processing of personal data can be found in our privacy policy . Information about the use of cookies and similar technologies can be found in our cookie policy .
The website should use a cookie consent system before tracking that requires consent is activated.
12. Online shop security
Pfotenwelt places great importance on a secure ordering process. In particular, the entire checkout and payment process must be secured via HTTPS .
13. Changes to these terms and conditions
These terms and conditions may be updated if changes to our online shop, our products, service providers used, or relevant requirements make this necessary.
The most current version is published on this page.
14. Contact
If you have any questions about these terms and conditions or our online shop, you can contact us at:
Email: [email protected].